Shipping Policy

Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays).

• If we experience high order volumes, processing times may be slightly delayed. Customers will be notified via email in case of significant delays.

• Custom or pre-order items may have longer processing times, which will be noted on the product page.

Shipping Rates & Delivery Times

We offer the following shipping options:

Domestic Shipping (U.S.)

• Standard Shipping (5-7 business days): $5.99 (Free for orders over $75)

• Express Shipping (2-3 business days): $12.99

• Overnight Shipping (1 business day): $25.99

Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

• Please allow up to 24 hours for tracking updates to appear.

Shipping Restrictions

• We do not ship to PO Boxes, APO/FPO addresses, or restricted countries.

• Some items may have special shipping restrictions due to material or size limitations.

Lost, Stolen, or Delayed Packages

• We are not responsible for packages lost, stolen, or delayed by the carrier.

• If your package is marked "delivered" but not received, please check with your local post office or neighbors first.

• If a package is lost in transit, please contact us at contact@torogoz503.com and we will assist in filing a claim with the shipping carrier.

Returns & Exchanges

• If you need to return or exchange an item, please refer to our Return Policy.

• Return shipping fees may apply unless the item is defective or incorrect.

Contact Us

If you have any questions regarding our shipping policy, feel free to contact us at contact@torogoz503.